Sessions to help support your practice and practice teams deliver operational effectiveness and operational improvement; financial sustainability; digital and technological transformation and improving and delivering best practice in efficiency and patient care.

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09:10
  1. Data Protection and Compliance
    Practice and Business Management
    45 mins
    Speakers
    Speaker image for Practice Index and IGPM
    Practice Index and IGPM
10:25
  1. Increasing Income Streams and Growing Your Size List
    Practice and Business Management
    45 mins
    Speakers
    Speaker image for Valeed Ghafoor
    Valeed Ghafoor, GP Partner and CEO, Vallour
11:40
  1. CQC Update: Our Journey, Priorities and What’s Next for Primary and Community Care
    Practice and Business Management
    45 mins
    An update from CQC’s Chief Inspector of Primary and Community Care Our Chief Inspectors priorities What’s next for primary and community care
    Speakers
    Speaker image for Arun Chopra
    Arun Chopra, Interim Chief Executive, CQC
12:55
  1. CQC Q&A
    Practice and Business Management
    45 mins
    Speakers
    Speaker image for Practice Index and IGPM
    Practice Index and IGPM
13:55
  1. Assessing Financial Performance
    Practice and Business Management
    45 mins
    Speakers
    Speaker image for Practice Index and IGPM
    Practice Index and IGPM
14:55
  1. Neighbourhoods – What You Need to Know
    Practice and Business Management
    45 mins
    Speakers
    Speaker image for Practice Index and IGPM
    Practice Index and IGPM
15:55
  1. Supporting Total Triage
    Practice and Business Management
    45 mins
    Speakers
    Speaker image for Practice Index and IGPM
    Practice Index and IGPM
09:00
  1. Thriving Through Change: Leading Teams in Times of Constant NHS Reform
    Practice and Business Management
    40 mins
    Speakers
    Speaker image for Sophia-Bi Raja
    Sophia-Bi Raja, Managing Partner, Birmingham
09:55
  1. Increasing QOF and Prevalence
    Practice and Business Management
    40 mins
    Speakers
    Speaker image for Valeed Ghafoor
    Valeed Ghafoor, GP Partner and CEO, Vallour
10:50
  1. Ensuring a Greener Practice
    Practice and Business Management
    40 mins
    How can you save your practice time, money and workload, whilst improving patient care, inequalities, staff morale, CQC inspections and supporting Net Zero? Join us to find out! We'll give you case st …
    Speakers
    Speaker image for Katrina Davies
    Katrina Davies, GP and Director, Greener Practice CIC
12:30
  1. Medicines Optimisation: Operational Insights From CQC Inspections
    Practice and Business Management
    40 mins
    Medicines optimisation is one of the most consistent risk areas seen across primary and community care. This session will focus on: what we commonly see on inspection what good practice looks like sim …
    Speakers
    Speaker image for Kuldeep Virdee
    Kuldeep Virdee, CQC
    Speaker image for Aadam Hashmi
    Aadam Hashmi, CQC
13:25
  1. Designing Roles That Work: Getting the Best Out of ARRS and Wider MDTs
    Practice and Business Management
    40 mins
    Speakers
    Speaker image for PMA: Association for Primary Care Managers and Non-Clinical Professionals
    PMA: Association for Primary Care Managers and Non-Clinical Professionals
14:20
  1. Tackling DNAs, Demand and Capacity: Practical Approaches That Work
    Practice and Business Management
    40 mins
    Speakers
    Speaker image for Sophia-Bi Raja
    Sophia-Bi Raja, Managing Partner, Birmingham
15:15
  1. NHS Pensions: 2026 Update
    Practice and Business Management
    40 mins
    Speakers
    Speaker image for Tracy Dell
    Tracy Dell, Practice Business Manager and Locum, Lambert Medical Centre