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Primary Care Show 2024



Managing Online Negativity

15 May 2024
Practice and Business Management Programme
Following the pandemic, there has been an exponential rise in online abuse targeted at practices via both social media and review sites. This session will cover how to manage your online reputation and effectively deal with negativity. You'll gain an understanding of why people might post negative reviews for your practice online, and how to address these, in addition to different ways to positively influence your online presence.
Kay Keane, Urban Village Medical Practice and Director, The Institute of General Practice Management
Alison Daff, Primary Care Marketing Specialist; Business Manager, Institute of General Practice Management (IGPM) and Communications Manager, Practice Index
BioGaia MPU

Gold Partner

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Gold Partner

BioGaia logo

Conference Sponsors

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