Using AI to Improve Patient Access and Triage Process

20 May 2026
Primary Care Transformation Theatre
This session explores how AI can be used to transform patient access and triage in primary care, enabling faster, safer, and more equitable care delivery. It will examine how AI-driven triage tools can support early clinical prioritisation, streamline demand, and direct patients to the most appropriate care pathway. Attendees will gain insight into practical strategies for integrating AI into workflows, improving efficiency without compromising quality, and supporting clinicians to manage increasing demand while enhancing patient experience.
Speakers
Valeed Ghafoor
Valeed Ghafoor, GP Partner and Founder, Vallour