Tackling DNAs, Demand and Capacity: Practical Approaches That Work

21 May 2026
Practice and Business Management
This session explores practical, real-world approaches to tackling DNAs, managing rising demand, and optimising capacity within general practice. Drawing on frontline experience, it will focus on simple, effective changes that can be implemented quickly to improve access, reduce wasted appointments, and support more sustainable ways of working.
Speakers
Sophia Raja
Sophia Raja, Managing Partner, Yardley Wood Health Centre