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Primary Care Show 2024 

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Practice and Business Management

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Practice and Business Management

Practice and Business Management

Practice and Business Management

In partnership with leading primary care organisations such as Practice Index, Practice Managers Association and the Professional Records Standards Body, and speakers, sessions to help support the practice team navigate running practices and support patient care.  

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Practice and Business Management Programme
  1. The New GP Contract - What You Need to Know
    • Practice and Business Management Programme
    igpm
    Chairperson
    Kay Keane
    Kay Keane, Urban Village Medical Practice and Director, The Institute of General Practice Management
    Speakers
    Robyn Clark
    Robyn Clark, Practice Manager, South Gloucestershire and Director, Institute of General Practice Management (IGPM)
  2. Improving Activity Data in General Practice for Quality Improvement and Planning
    • Practice and Business Management Programme
    The way care is delivered in general practice has changed. There is a new workforce and new ways of accessing care, such as remote access, remote working and roles shared across organisations. Primary ...
    prsb
    Chairperson
    Kay Keane
    Kay Keane, Urban Village Medical Practice and Director, The Institute of General Practice Management
    Speakers
    Nilesh Bharakhada
    Dr Nilesh Bharakhada, GP and Executive Clinical Director for Health & Care, PRSB
    Mark Gillam
    Dr Mark Gillam, GP Partner and Clinical Faculty Member, Primary Care Transformation Team, NHS England
  3. Can You Hear Me? Inequalities in Access, Experience and Outcomes for d/Deaf and BSL User People and People That are Hearing Impaired in Primary Care Services
    • Practice and Business Management Programme
    To offer a brief insight and raise awareness on Sensory Impairment-related barriers in Health and Social Care settings.Objectives At the end of the presentation, you will have an awareness of barriers ...
    Chairperson
    Kay Keane
    Kay Keane, Urban Village Medical Practice and Director, The Institute of General Practice Management
    Speakers
    Paul Kirby
    Paul Kirby, Senior Performance Development Coach, CQC and a person with lived experience
    Amanda Williams
    Amanda Williams, Deputy Director of Primary Care & Community Care, CQC
    Ceili Dunne
    Ceili Dunne, BSL Interpreter
  4. Improving Profitability in Your Practice - How to Navigate the Difficult Aspects of Income and Expenditure
    • Practice and Business Management Programme
    pindex
    Chairperson
    Kay Keane
    Kay Keane, Urban Village Medical Practice and Director, The Institute of General Practice Management
    Speakers
    Claire Houston
    Claire Houston, Primary Care Management Consultant, Practice Index
  5. Personally Administered Items - The Thousands in Missed Income
    • Practice and Business Management Programme
    pindex
    Chairperson
    Kay Keane
    Kay Keane, Urban Village Medical Practice and Director, The Institute of General Practice Management
    Speakers
    Claire Houston
    Claire Houston, Primary Care Management Consultant, Practice Index
  6. Continuity - The Benefits for Patients and Practices
    • Practice and Business Management Programme
    Understand why patients get better outcomes, GPs have more satisfying and quicker consultations - and let us dispel some of the myths and show why your practice could a personal list system.
    igpm
    Chairperson
    Kay Keane
    Kay Keane, Urban Village Medical Practice and Director, The Institute of General Practice Management
    Speakers
    Peter Maynard
    Peter Maynard, Executive Partner, Horfield Health Centre
    Katey Warren
    Dr Katey Warren, Associate GP, Horfield Health Centre
  7. HR Clinic Live
    • Practice and Business Management Programme
    A live Q&A on all things Human Resources!
    pindex igpm
    Chairperson
    Kay Keane
    Kay Keane, Urban Village Medical Practice and Director, The Institute of General Practice Management
    Speakers
    Robyn Clark
    Robyn Clark, Practice Manager, South Gloucestershire and Director, Institute of General Practice Management (IGPM)
    Claire Houston
    Claire Houston, Primary Care Management Consultant, Practice Index
  8. Managing Online Negativity
    • Practice and Business Management Programme
    Following the pandemic, there has been an exponential rise in online abuse targeted at practices via both social media and review sites. This session will cover how to manage your online reputation an ...
    pindex igpm
    Chairperson
    Kay Keane
    Kay Keane, Urban Village Medical Practice and Director, The Institute of General Practice Management
    Speakers
    Alison Daff
    Alison Daff, Primary Care Marketing Specialist; Business Manager, Institute of General Practice Management (IGPM) and Communications Manager, Practice Index
Practice and Business Management Programme
  1. Practice Management: The Challenges
    • Practice and Business Management Programme
    How to thrive not just survive and bring the joy back to your practice management role despite the challenges 
    pma
    Chairperson
    Ian Jones
    Ian Jones, Director, PMA
    Speakers
    Tracy Dell
    Tracy Dell, Primary Care Manager, Cleckheaton Group Practice
  2. Good Medical Practice 2024 – The Key Updates
    • Practice and Business Management Programme
    The session will provide an overview to the key changes in the recently updated Good Medical Practice, we will explore some of the key changes and discuss the role individuals can play in supporting t ...
    Chairperson
    Ian Jones
    Ian Jones, Director, PMA
    Speakers
    Chris Lawlor
    Chris Lawlor, Senior Regional Liaison Adviser, General Medical Council
  3. Improving Diabetes Care With Better Records
    • Practice and Business Management Programme
    How the new Diabetes Record Information Standard could improve care for your patients. The Professional Record Standards Body has been working with patients and clinical teams to develop an interopera ...
    prsb
    Chairperson
    Ian Jones
    Ian Jones, Director, PMA
    Speakers
    Tony Willis
    Tony Willis, Clinical Lead for Diabetes, Clinical Effectiveness, Health Equity and Personalisation, North West London Integrated Care System
    Maddie Julian
    Maddie Julian, CEO at DigiBete
  4. GP Practice Finance: 2024 Update
    • Practice and Business Management Programme
    In today's challenging times, it is important to stay abreast of your practice's finances. In this session, Alec James, will provide an insight into practice finances for 2024 and provide guidance on ...
    pma
    Chairperson
    Ian Jones
    Ian Jones, Director, PMA
    Speakers
    Alec James
    Alec James, Partner, Sandison Easson
  5. Care Navigation: Unlocking the Future of Access to Primary Healthcare
    • Practice and Business Management Programme
    How we can provide equitable access for all based on what patients need through care navigation
    pma
    Chairperson
    Ian Jones
    Ian Jones, Director, PMA
    Speakers
    Tracy Dell
    Tracy Dell, Primary Care Manager, Cleckheaton Group Practice
  6. Your NHS Pension and the Impact of the Changes
    • Practice and Business Management Programme
    An update of all things NHS Pension as a result of the McCloud Judgement, the allowance changes and Partial Retirement.  The session will outline the benefits of each scheme and update likely timings for revised estimates being available
    pma
    Chairperson
    Ian Jones
    Ian Jones, Director, PMA
    Speakers
    Paul Gordon
    Paul Gordon, Medical Specialist Financial Planner, atomos
  7. Leading Change: Empowering Practice Managers to Drive Transformation in Primary Care
    • Practice and Business Management Programme
    Empowering Practice Managers to Drive Transformation in Primary Care.
    pma
    Chairperson
    Ian Jones
    Ian Jones, Director, PMA
    Speakers
    Denise Smith
    Denise Smith, Practice Manager, Merepark Medical Centre
    Matthew Adam
    Matthew Adam, Director, Systemic Solutions Consulting
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