1. Communication

All correspondence will be sent to the attendee using the email address provided on the online booking form.

2. Booking and Payment

Healthcare professionals may register and attend free of charge.

Commercial organisations, including product or service suppliers, may attend for a fee of £600 + VAT. Once registration is submitted, an invoice will be issued and payment must be made within 7 working days.

Registrations from individuals who are neither healthcare professionals nor representing a commercial organisation will be declined.

Where a booking covers multiple attendees from the same organisation or requires a combined invoice, the same payment terms apply. For any invoice issued within 30 days of the event, payment is due immediately and must be received before the event begins.

MA Exhibitions Ltd may cancel any invoice booking that remains unpaid 30 days before the event or, for later bookings, at any point before the event if payment has not been received.

3. Late Bookings

Bookings made within 30 days of the event remain payable in full whether or not the attendee attends.

4. Substitutions

If an attendee cannot attend, a substitute may be nominated. Amendments can be made by emailing Rebekah.linguard@markallengroup.com.

5. Event Changes

MA Exhibitions Ltd may alter event timings, the date or the venue if needed.

6. Personal Property

MA Exhibitions Ltd accepts no responsibility for loss of or damage to personal belongings at the venue.

7. Events Outside Our Control

MA Exhibitions Ltd is not liable for loss or damage caused by events beyond its control. This includes fire, flooding, civil disturbance, national emergencies, power failure, epidemics, pandemics, changes in law and similar circumstances.

Refunds cannot be issued if a visitor or supplier is unable to attend for any of these reasons.

8. Speakers and Programme

Speakers and programme details may change without notice. Details are accurate at the time of publication.

9. Children

Children under 18 are not permitted to attend the event in any capacity.

Cancellation and Refund Policy

Written cancellations received at least six weeks before the event will qualify for a 90 percent refund of the paid attendance fee. Written cancellations may be submitted by email. Verbal cancellations cannot be accepted.

If written cancellation is not received within the required timeframe, the full fee remains payable regardless of attendance.

All written cancellations must be sent to:

By Email:

PrimaryCareShow@markallengroup.com

By Post:

The Primary Care Show
MA Exhibitions Ltd
St Jude’s Church
Dulwich Road
London
SE24 0PB